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EMERGENCY 24/7 CONTACT NUMBERS

We strongly recommend travellers save these numbers into their mobile phones. This will allow travellers to instantly access assistance at any time during their travels.

  • COD Australia  1300 638 258
  • Overseas callers +612  9281 2930

 

LAST MINUTE CHANGES

In the event of last minute changes to your trip please call our 24/7 emergency toll free numbers and let us know so you can avoid any No Show or Waiting Time charges. Please note, we will do our best to accommodate your changes but some charges may apply depending on the nature of the changes (see Terms & Conditions for details).

 

CANNOT FIND YOUR DRIVER

Please call Cars on Demand (numbers listed above) if you cannot locate your driver in the designated spot and have not received an sms.

If you leave without calling Cars on Demand you will be charged the full cost of the trip and possibly waiting time (see Terms & Conditions for details).

 

RESIDENTIAL & COMMERCIAL PICKUPS

COD Drivers will arrive outside a designated home or office address at least 10 minutes prior to pick-up time. The driver will send a text message to the passenger and await further instruction. There is a 10min courtesy waiting period. After that, charges will apply (see Terms & Conditions for details).

Contact Us

Contact us to discuss how we can assist you and your organisation achieve a new level of sophistication in managing your ground transport and its related expenditure.