Australia: 1300 638 258
International:+61 413 905 215
Speak with Sophie, our AI digital assistant, who can answer all of your questions and relay messages 24/7.
For immediate assistance, registered clients, or passengers in transit can request to be transferred to operations.
Découvrez votre nouveau partenaire dans le domaine des transports.
Réservez dès maintenantLuxe, fiabilité et commodité : notre engagement envers vous
Real-Time Flight Tracking: Never Wait, Never Worry
Your flight lands early. Or it's delayed by two hours.
With traditional airport transfers, this creates chaos—missed pickups, frantic phone calls, additional charges for wait time.
Our Solution:
We use Rideminder's advanced flight tracking system that monitors every commercial flight in real-time across all Australian airports including Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra.
How It Works:
1. When you book your airport transfer, you provide your flight number
2. Our system automatically tracks your flight from departure to landing
3. Your driver receives automatic updates on delays, early arrivals, or gate changes
4. Pickup time adjusts automatically—no manual coordination needed
5. Zero additional charges for flight delays
What This Means For You:
Whether your international flight from Singapore arrives 30 minutes early or your domestic Sydney-Melbourne flight is delayed 90 minutes, your chauffeur will be waiting exactly when you need them.
You never pay extra for circumstances beyond your control.
Real-World Example:
Your QF93 from Los Angeles is delayed from 6:00 AM to 8:30 AM.
Instead of landing to missed pickup chaos, our system automatically notifies your driver. They adjust their arrival at Sydney Airport to 9:00 AM—perfect timing for your customs clearance and baggage collection.
You walk into arrivals, see your name board, and your airport transfer proceeds seamlessly.
Learn more about Rideminder's flight tracking technology.
Ready to experience stress-free airport transfers? Get an instant quote →
Phone Number Masking: Your Privacy Protected
When you book an airport transfer, you need to communicate with your driver.
But should your personal mobile number be shared with everyone in the booking chain?
Our Solution:
Rideminder's phone number masking technology creates secure, temporary communication channels between you and your chauffeur without ever revealing your actual phone number.
How It Works:
1. When your driver needs to contact you, they use a system-generated number
2. You receive a call or text from a masked number connected to your booking
3. You can call or text your driver using this secure channel
4. Your real phone number remains completely private
5. After your airport transfer is complete, the masked number deactivates
What This Means For You:
Complete privacy protection.
Your personal contact information is never exposed, yet you maintain full communication capability with your driver for coordination, updates, or special requests.
Why This Matters:
For executive travelers, high-profile clients, or anyone valuing privacy, phone number masking ensures your contact details don't become part of drivers' personal contact lists or get shared beyond your immediate booking.
Secure Payment Processing: Bank-Grade Protection
Airport transfer payments should be simple, secure, and stress-free.
We've integrated Stripe—the world's leading payment platform—through RideMinder to deliver enterprise-grade payment security.
Our Payment Security Features:
Two-Factor Credit Card Authentication:
Every payment requires two-factor authentication (2FA), adding an extra security layer beyond your card number and CVV.
This protects against unauthorized charges and fraud.
PCI DSS Compliance:
Stripe maintains the highest level of payment card industry security standards.
Your credit card information is encrypted and never stored on our servers.
Secure Tokenization:
When you save a payment method, Stripe creates a secure token instead of storing your actual card details.
Even if someone accessed our database, they couldn't retrieve your card information.
Real-Time Fraud Detection:
Stripe's machine learning algorithms analyze every transaction for suspicious patterns, protecting both you and our business from fraudulent activity.
What This Means For You:
Book your airport transfers with complete confidence.
Your payment information is protected by the same security technology used by companies like Amazon, Google, and Uber. You'll never receive unauthorized charges, and your financial data remains completely secure.
Transparent Pricing:
See your exact airport transfer cost before booking—no hidden fees, no surge pricing, no surprises.
Tolls are itemized separately after your trip for complete transparency.
GPS Navigation & Tracking: Know Where Your Driver Is, Always
Waiting for an airport transfer creates anxiety.
Is your driver coming? Where are they? How long until arrival?
Our Solution:
Full Google Maps integration provides real-time GPS tracking for every airport transfer, giving you and your loved ones complete visibility.
Live Driver Tracking Features:
Real-Time Location:
See your driver's exact location on an interactive map from the moment they're dispatched to your booking.
Estimated Arrival Time:
Dynamic ETA updates based on live traffic conditions across Sydney, Melbourne, Brisbane, and all Australian cities.
Route Visualization:
Watch your driver's journey in real-time, seeing exactly which route they're taking to reach you.
Shareable Tracking Links:
Generate a secure link you can share with family, friends, or colleagues so they can monitor your airport transfer in real-time.
Traffic-Aware Routing:
Google Maps automatically routes drivers around accidents, congestion, and road closures, ensuring the fastest possible journey to or from the airport.
What This Means For You:
Complete peace of mind.
Whether you're the traveler or a family member tracking your loved one's airport arrival, you know exactly where the vehicle is at all times. No more anxious waiting or wondering.
Practical Example:
You land at Melbourne Airport at 10:30 PM on a business trip.
Your partner back in Sydney can open the tracking link you shared, watch your driver collect you from arrivals, and see your progress from Melbourne Airport to your hotel in real-time.
They know exactly when you've arrived safely—without a single phone call.
Track every journey with confidence. Book your airport transfer now →
Secure Data Infrastructure: Enterprise-Grade Cloud Security
Your personal information, travel details, and payment data deserve the highest level of protection.
We trust Amazon Web Services—the world's most comprehensive and secure cloud platform.
Our AWS Security Implementation:
Australian Data Sovereignty:
All your data is stored exclusively in AWS data centers located in Australia.
Your information never leaves Australian borders, ensuring compliance with Australian privacy laws and data protection regulations.
Military-Grade Encryption:
Data is encrypted both in transit (when moving between systems) and at rest (when stored in databases).
Even if someone intercepted data transmission, they'd see only encrypted gibberish.
Redundant Backup Systems:
Multiple backup copies across geographically separate Australian data centers ensure your booking information is never lost, even in the unlikely event of a data center failure.
24/7 Security Monitoring:
AWS provides continuous security monitoring, detecting and responding to potential threats before they can impact your data.
Regular Security Audits:
Our infrastructure undergoes regular security assessments and penetration testing to identify and fix vulnerabilities before they can be exploited.
What This Means For You:
The same security technology protecting Netflix, NASA, and the Australian Government protects your airport transfer bookings.
Your personal information, travel itineraries, and payment details are guarded by enterprise-level security that most transportation companies can't match.
Privacy Commitment:
Your data belongs to you. We never sell, share, or monetize your personal information. It's used exclusively to deliver your airport transfers and improve our service.
Shareable Car Tracking: Peace of Mind for Your Loved Ones
Airport transfers often happen at unusual hours—early morning international flights or late-night arrivals.
Your family and friends want to know you're safe.
Our Solution:
Every airport transfer generates a unique, shareable tracking link that lets your loved ones monitor your journey in real-time.
How It Works:
Generate Tracking Link:
When your booking is confirmed, you receive a secure tracking URL unique to your journey.
Share Via Any Channel:
Send the link via SMS, WhatsApp, email, or any messaging platform to anyone you want to share your journey with.
No App Required:
Recipients simply click the link in any web browser—no downloads, no apps, no registration needed.
Live Journey Updates:
They see your driver's location, estimated arrival time, and route in real-time throughout your entire airport transfer.
Automatic Completion:
Once your journey is complete, the tracking link automatically deactivates, protecting your privacy for future bookings.
Real-World Scenarios:
International Arrivals:
You're arriving at Sydney Airport on a red-eye flight from Los Angeles at 5:30 AM.
Share your tracking link with your partner so they can see when you've cleared customs, been collected by your driver, and are safely en route home—letting them go back to sleep knowing you're safe.
Elderly Parents Traveling:
Your parents are flying to Brisbane for a family visit.
Share their airport transfer tracking link with the family group chat so everyone can see when they land, when they're collected, and when they arrive at their hotel safely.
Corporate VIPs:
Your CEO is arriving for an important board meeting.
Share the tracking link with your executive assistant so they can coordinate meeting timing based on exact arrival at the office, accounting for real-time traffic conditions.
Solo Travelers:
Traveling alone? Share your airport transfer tracking with a friend for an extra layer of safety. They'll know your exact location throughout your journey.
What This Means For You:
Your safety and your family's peace of mind matter.
Shareable tracking links mean loved ones don't need to text "Are you there yet?" or worry about late-night arrivals. They simply watch your journey unfold in real-time, knowing you're safe.
Notre équipe de
Your Booking Journey:
The Result: The most technologically advanced airport transfer experience in Australia, combining cutting-edge software with 35 years of ground transportation expertise.
You might wonder: why does all this technology matter? Can't airport transfers be simpler?
The Truth:
Simple airport transfers often mean simple failures. Here's the difference our technology makes:
Our Way
✅ Automated flight tracking adjusts pickup time—driver waits for you
✅ Professional meet-and-greet + masked phone numbers protect privacy
✅ Stripe-powered transparent fixed pricing shown upfront
✅ Google Maps real-time tracking with shareable links
✅ Two-factor authentication + bank-grade encryption
✅ AWS Australian data centers with military-grade security
The Bottom Line:
Technology doesn't replace human service—it enhances it.
Our corporate-trained chauffeurs deliver professional, courteous airport transfers. Our technology ensures they're in the right place at the right time with all the information they need.
See the difference technology makes. Book your airport transfer →
While our technology is advanced, we never forget that people—not systems—make great service.
24/7 Operations Support: Call 1300 638 258 anytime, day or night, for:
WhatsApp International Support: International travelers without Australian cell coverage can reach us via WhatsApp at +61 402 931 766 for instant communication.
Proactive Monitoring: Our operations team monitors every airport transfer in real-time. If our systems detect any potential issue—unusual flight delays, traffic incidents on your route, or driver coordination challenges—we proactively intervene before you even know there's a problem.
The Best of Both Worlds: Advanced technology handles the complex coordination. Human professionals ensure the personal touch, exceptional service, and immediate problem-solving when needed.
Our commitment to security and privacy isn't just promises—it's verified:
ISO 27001 Compliant Infrastructure (via AWS) International standard for information security management
PCI DSS Level 1 Certified (via Stripe) Highest level of payment card security compliance
Australian Privacy Principles Compliant Full compliance with Australian privacy law requirements
GDPR Ready European data protection standards for international travelers
SOC 2 Type II Certified Infrastructure (via AWS) Independent verification of security controls and practices
What This Means: These aren't just technical acronyms—they're independent, audited proof that we protect your data, payments, and privacy to the highest global standards.
35+ Years of Heritage, Cutting-Edge Innovation: Since 1990, we've combined traditional chauffeur service excellence with relentless technology innovation. We're not a tech company pretending to be a transportation service—we're transportation professionals who've mastered technology.
Australia-Wide Coverage: Our technology stack works seamlessly across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and regional airports nationwide. Same advanced features, same reliable service, same security standards everywhere.
Proven at Scale: With 99.9% on-time performance across 15,000+ annual airport transfers, our technology doesn't just sound good—it delivers results, every single journey.
Continuous Innovation: We're constantly evaluating new technologies—AI-powered routing, enhanced biometric security, predictive delay modeling—to ensure you always receive the most advanced airport transfer experience available.
You don't need to sacrifice security for convenience, or privacy for functionality, or personal service for technology efficiency. At Cars on Demand, you get it all:
✔ Real-time flight tracking that adapts to your schedule
✔ Phone number masking protecting your privacy
✔ Bank-grade payment security with two-factor authentication
✔ GPS tracking you can share with loved ones
✔ Enterprise cloud security in Australian data centers
✔ Google Maps navigation optimizing every route
✔ Professional chauffeurs delivering exceptional service
✔ 24/7 human support backing the technology
Book Your Technology-Powered Airport Transfer Now →
Experience why Australia's most discerning travelers, corporate executives, and event managers trust Cars on Demand for airport transfers that combine cutting-edge technology with 35 years of professional service excellence.
Cars on Demand - Australia's Most Technologically Advanced Airport Transfer Service Since 1990
Sydney | Melbourne | Brisbane | Perth | Adelaide | Canberra | Australia-Wide
24/7 Support: 1300 638 258
WhatsApp International: +61 402 931 766
Book Online: carsondemand.link/register
Service fantastique, j'utilise régulièrement Cars on Demand et le soin et la fiabilité du service proposé me permettent de rester entre des mains hautement professionnelles. Je n'hésiterais pas à recommander l'équipe de Cars on Demand. Merci !
L'équipe de cars on demand est phénoménale. L'application était très facile à utiliser et à comprendre. Nous avons pu réserver des trajets en toute simplicité et nous avons pu nous détendre en sachant que nous allions être pris en charge et déposés dans les délais. Merci d'avoir rendu notre visite à Sydney encore plus fabuleuse.
Une tenue très professionnelle. Leur soutien est excellent. Je vous recommande vivement d'essayer. J'ai utilisé de nombreux pilotes dans le monde entier. COD est notre destination préférée à chaque fois maintenant. Vous ne serez pas déçus. Bon travail Simon et son équipe. Merci.
J'ai réservé des voitures à la demande pour mon père après avoir lu les excellentes critiques, et les six heures de location se sont déroulées comme prévu. Mon père était très content du service courtois fourni par le chauffeur Paul. Les cinq étoiles que j'ai attribuées concernent la transparence, le professionnalisme et la fiabilité. Merci Simon.
Très satisfait du service fourni par Cars on Demand. Je reçois toujours un SMS de courtoisie pour confirmer la prise en charge. Les chauffeurs sont ponctuels, courtois et professionnels. Les voitures sont toujours propres. Un hommage spécial à mon chauffeur habituel Doug qui m'a acheté un café pour le trajet vers l'aéroport ce matin.
Nous avons utilisé Cars on Demand pour amener nos invités à notre mariage au Banjo Paterson. Un service fantastique de la part de tous les chauffeurs, chacun étant pris en charge à l'heure à différents endroits. Très utile pour faire entrer et sortir les personnes âgées et handicapées. Je n'hésiterais pas à les utiliser à nouveau.
Oui, vous pouvez et si ce chauffeur est disponible, nous l'enverrons. Dans le cas contraire, nous enverrons un autre chauffeur. Veuillez nous indiquer le nom du chauffeur dans la case Informations supplémentaires au bas de la feuille de réservation.
Si votre vol est retardé, ce n'est pas grave ! Notre chauffeur surveille les informations de votre vol et sera informé en temps réel de la localisation de vos avions.
Les seuls modes de paiement que nous acceptons sont les cartes VISA, MASTERCARD et AMEX.
Non, nous ne le faisons pas. Tous les prix seront facturés exactement comme indiqué sur votre réservation, à la seule exception des frais supplémentaires demandés par le client, tels que des arrêts supplémentaires ou des temps d'attente (au-delà des temps d'attente de courtoisie indiqués dans les conditions générales).
Nous sommes présents dans toute l'Australie, dans toutes les grandes villes et dans de nombreuses régions. Essayez de réserver et si le système le permet, cela signifie que nous y opérons. Nous développons constamment nos activités en raison de la demande de nos clients. Veuillez donc nous faire savoir si vous recherchez une région dans laquelle nous ne sommes pas présents actuellement et nous essaierons de vous aider.