Travelling to and from airports can be a complex and stressful thing.
When you book your airport transfers with Cars on Demand we will do every thing we can to ensure that your ground transport is as seamless as possible. Please see below for some tips and reminders to think of when you make your bookings.
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Overview
At Cars on Demand we specialise in comprehensive airport transfers across Australia.
Whether it is you travelling, or you require an important guest or precious family member picked up from the airport, look no further than our chauffeur services at all major airports in Australia.
We have adopted a simple approach to provide airport transfers all across Australia. Our pickup points are listed for all major airports including Sydney, Melbourne, Brisbane, Gold Coast, Adelaide or Perth.
When your VIP lands, they can proceed to these points which are on their limo booking confirmation as a link to our website.
They will also receive a text from the driver, and if for any reason they can’t find their driver then they can call out limo customer service hotline which is managed 24/7 and the customer service operator can connect them with their limo driver.
MAJOR AIRPORT PICKUP POINTS
On landing at your destination airport, please switch on your phone and check for a text message (sms) from your driver.
There are special courtesy waiting periods at both domestic (30min) and international (60min) terminals. The courtesy waiting time commences once your aircraft lands. COD drivers monitor all arrival flights. Please remember, it is imperative that in the event you cannot locate your driver, you do not leave the airport without contacting Cars on Demand (see above Important Reminder notes).
DELAYED AIRPORT TRANSFERS & FLIGHT CANCELLATIONS
At Cars on Demand we monitor all airport transfers and flights.
You don’t need to advise us if your flight is delayed. But, if your flight is cancelled it is very important that you let us know your new flight details so we can monitor that flight for you and avoid a no show fee.
BOOKING AN AIRPORT TRANSFER
When booking an airport transfer please put down the actual flight arrival time of the aircraft, as we allow one hour courtesy free waiting time for international transfers and 30 minutes for domestic airport transfers.
We would much rather wait for you rather than the other way around.
LUGGAGE CAPACITY FOR AIRPORT TRANSFERS
When booking your airport transfer, you also have the option to ask for a people mover if you have a lot of luggage.
CHILD SEATS
All our cars and people movers can accommodate a child seat which is essential if you have young children travelling with you. Make sure you request the child seat from the drop down menu when booking your airport transfer.
AUSTRALIA
Major Airport Pickup Points
| CITY | QANTAS DOMESTIC TERMINAL | VIRGIN DOMESTIC TERMINAL | INTERNATIONAL TERMINAL |
|---|---|---|---|
| Adelaide | At the bottom of escalators | At the bottom of the escalators | Immediately at the exit of the international terminal in the arrivals waiting area |
| Brisbane | Right at the bottom of the escalators near baggage carousel number 1 | Right at the bottom of the escalators near baggage carousel number 1 | Come through the double sliding doors after being cleared from customs. Drivers wait just as you come out behind the hand rail |
| Canberra | Go through the glass doors down the escalators and through another set of glass doors | come through the glass doors down the escalators and through another set of glass doors | come through the glass doors down the escalators and through another set of glass doors |
| Darwin | At the bottom of the escalators where drivers will wait with a name board | At the bottom of the escalators where drivers will wait with a name board | At the bottom of the escalators where drivers will wait with a name board |
| Hobart | walk off the plane onto tarmac, through quarantine then through glass doors into the terminal – drivers will be waiting with a name board. | walk off the plane onto tarmac, through quarantine then through glass doors into the terminal – drivers will be waiting with a name board. | N/A |
| Launceston | get off the plane walk up a ramp through quarantine and again through a set of sliding glass doors – this is where the drivers will wait with a name board | get off the plane walk up a ramp through quarantine and again through a set of sliding glass doors – this is where the drivers will wait with a name board | N/A |
| Melbourne | Right next to carousel number 2 | Bottom of the escalators next to Hudson’s Coffee | Come out of the sliding doors, turn to your right and proceed to the Chauffeur Meeting Point sign which is posted on the wall, next to Travelex foreign exchange sign. |
| Perth | Outside the exit doors at the base of the stairs/escalator. There is only one exit! Driver will have name board. | As soon as you enter the terminal. There is only one entrance. Driver will have name board | Once past custom exit door, head to the Travelex(straight ahead). The driver will be nearby with name board. |
| Sydney | At the bottom of the escalators nearest to carousel number 5 | Just outside the glass doors at carousel number 5 | Walk out of the restricted area, and drivers will be waiting directly in-front underneath the Limo Driver Meeting Point. |