A Comprehensive Guide for Travel Agents on Adding a Lucrative Revenue Stream to Their Business

Are you leaving money on the table as a travel agent? While you’re busy booking flights and accommodation for your clients, there’s a lucrative revenue stream that many Australian travel agents are overlooking — and it’s one that can significantly boost your commission income without adding hours to your workday.

The Commission Revolution: What Airlines Are Teaching Us About Agent Value

The travel industry is experiencing a fascinating shift. Take American Airlines’ recent move: they’ve just expanded their 7% commission program to more travel agents, recognizing what savvy industry insiders have known all along — travel agents drive bookings, and they’re worth investing in.

American Airlines isn’t doing this out of generosity. After flat revenue performance and mounting pressure from competitors, they’ve realized that paying agents to steer bookings actually works. When travel agents are properly incentivized, they become powerful partners in the booking process.

But here’s the catch: while airlines like American are finally coming around to valuing travel agents (though often with restrictions — excluding cheapest fares, limiting routes, paying just 1% on certain city pairs), they’re still playing catch-up with their outdated policies.

What if there was a better way to earn commissions? One with fewer restrictions, better rates, and happier clients?

The Problem with Traditional Commission Structures

Let’s be honest about the current state of travel agent commissions in Australia:

• Airlines have spent years reducing or eliminating commissions
• Hotel commissions can be inconsistent and difficult to track
• Corporate travel has changed dramatically post-pandemic
• Competition from online booking platforms continues to intensify
• Many commission programs come with frustrating exclusions and fine print

Meanwhile, your clients still need reliable transportation to and from the airport when they travel. They’re booking airport transfers anyway — often directly with providers or through comparison sites — and you’re earning nothing from it.

Enter Cars on Demand: The Smarter Commission Solution for Australian Travel Agents

Cars on Demand (COD) operates across the whole of Australia, and we’ve built our business model around a simple truth: travel agents deserve to be properly rewarded for their expertise and the value they bring to clients.

Unlike American Airlines’ complicated commission structure with its exclusions and restrictions, Cars on Demand offers travel agents a straightforward, generous commission program that actually puts more money in your pocket.

Why Cars on Demand Commissions Beat Traditional Programs

1. No Complicated Exclusions While airlines exclude their cheapest fare classes or pay reduced commissions on certain routes, COD keeps it simple. You earn competitive commissions across our full range of airport transfer services — from standard sedans to luxury vehicles and group transfers, operating across every major Australian airport from Sydney to Perth, Melbourne to Cairns, Brisbane to Hobart.

2. Every Booking Counts Your clients need transportation from Sydney Airport to the CBD, Melbourne Airport to St Kilda, Brisbane Airport to Surfers Paradise, or Perth Airport to Fremantle. Every journey is a commission opportunity. Unlike airlines that pay reduced rates from their hub cities (because they assume they’ll get the business anyway), COD values every booking equally — whether it’s a domestic arrival or international transfer.

3. Better for Your Clients Here’s the best part: recommending Cars on Demand isn’t just good for your bottom line — it’s genuinely better for your clients. They get:

• Competitive rates across all Australian airports
• Professional, reliable drivers
• Meet-and-greet service for stress-free arrivals
• Flight monitoring (no extra charges for delays)
• Clean, comfortable vehicles
• Transparent pricing with no hidden fees
• 24/7 helpline for support anytime, day or night
• Real-time car tracking so clients know exactly when their driver will arrive
• Masked phone numbers to protect client privacy during communication

When you’re offering real value to clients while earning strong commissions, that’s a win-win that builds long-term relationships.

4. Easier to Sell Airport transfers are an essential part of every trip, yet they’re often an afterthought in travel planning. When you proactively include airport transfers in your travel packages, you’re providing comprehensive service while capturing revenue that would otherwise go to ride-sharing apps or online comparison sites. Your clients appreciate the convenience of pre-arranged transportation, and you earn commissions on the complete travel experience.

Let’s Talk Numbers: What You Could Actually Earn

Travel agents are business-minded, so let’s look at the real earning potential:

Example Scenario: Imagine a client’s return airport transfer from Melbourne Airport to their hotel in the CBD. At an average fare of $85 each way ($170 total), a competitive commission rate could earn you an additional $17-$25 per round trip — for just a few minutes of work adding the transfer to their booking.

Now multiply that across your client base:

• 10 client bookings per month = $170-$250 extra monthly income
• 25 client bookings per month = $425-$625 extra monthly income
• 50 client bookings per month = $850-$1,250 extra monthly income

And these are conservative estimates based on standard transfers. Premium vehicles, longer distances (like Sydney Airport to Newcastle or Melbourne Airport to Geelong), and group transfers command higher fares — and higher commissions for you.

The best part? This is recurring revenue. Business travelers need transfers every month. Families book annual holidays. Corporate accounts generate consistent bookings. Once you integrate airport transfers in Australia into your service offering, it becomes a reliable income stream that grows with your business.

Seamless Booking Process: We Make It Easy for You

We understand that travel agents need efficiency. That’s why booking with Cars on Demand is designed to be quick and straightforward:

Simple Online Booking: Access our exclusive travel agent portal for quick quotes and seamless booking. Register once and enjoy streamlined booking for all your clients.

What We Need from You: Simply provide pickup location, drop-off location, date, time, flight details (for airport pickups), and passenger count. We handle the rest.

Professional Service Your Clients Will Love: Once booked, your clients receive:

• SMS confirmation with driver details
• Real-time tracking link to follow their vehicle
• 24/7 helpline access for any questions or changes
• Masked phone numbers for secure driver-client communication
• Professional meet-and-greet service

No complicated platforms to learn. No time-consuming processes. Just straightforward booking that integrates seamlessly into your workflow.

First Impressions and Lasting Memories: Why Quality Transfers Matter

Here’s something every experienced travel agent knows: the beginning and end of a trip shape how clients remember the entire experience.

Think about it. Your client has just spent months looking forward to their holiday. They’ve endured check-in queues, security lines, and hours in the air. When they land, tired and jet-lagged, the last thing they want is to navigate unfamiliar public transport, haggle with taxi drivers, or wait in uncertainty for a ride-share that may or may not arrive.

A quality airport transfer transforms that vulnerable moment into a smooth, stress-free experience. A professional driver holding a name card, a clean vehicle waiting at the curb, a courteous greeting, and a comfortable ride to their destination — that’s how you want your client’s trip to begin. With our 24/7 helpline and real-time car tracking, your clients have complete peace of mind from the moment they book until they reach their destination.

The same applies at the end of their journey. After a wonderful holiday or successful business trip, the last thing they experience is their departure transfer. A reliable airport transfer service ensures they leave on a high note — arriving at the airport on time, relaxed, and already thinking about their next trip. They can track their vehicle in real-time, know exactly when to be ready, and have access to support if anything changes.

When you arrange quality transfers at both ends of the journey, clients will flock back to you. They remember:

• The peace of mind you provided
• The seamless experience from start to finish
• That you thought of every detail, including safety features like masked phone numbers
• How professional and reliable your service was
• The confidence of having 24/7 support available

This is the kind of comprehensive service that generates word-of-mouth referrals and repeat bookings. Clients tell their friends, “My travel agent thinks of everything.” That’s the reputation that builds a thriving business.

The Numbers Tell the Story

Consider this: if you’re booking travel for a family visiting Australia, they’ll need airport transfers on arrival and departure — potentially at multiple cities if they’re touring. That’s several bookings, each earning you commission. For corporate clients traveling regularly between Australian cities, those transfer bookings add up quickly. Multiply that across your client base, and you’re looking at meaningful additional income.

Travel agents who have added airport transfers in Australia to their service offerings report:

• Increased average booking values
• Higher client satisfaction (convenience of bundled services)
• Additional revenue streams without additional marketing costs
• Stronger client relationships through comprehensive service
• More referrals from clients who appreciate the seamless experience
• Enhanced reputation for providing complete, worry-free travel solutions

How Airport Transfers Fit Every Client Profile

Leisure Travelers: Arriving in an unfamiliar city after a long flight? A pre-booked transfer with real-time tracking means no stress, no language barriers, no surge pricing surprises. They can see exactly where their driver is and when they’ll arrive.

Corporate Clients: Business travelers value reliability and professionalism. A professional airport transfer service with 24/7 support reflects well on your service standards and ensures they’re never stranded, even on late-night flights or early-morning departures.

Group Travel: Coordinating airport transfers for tour groups or wedding parties? COD handles groups across all Australian airports with appropriate vehicles and logistics. Real-time tracking lets group leaders coordinate arrivals seamlessly.

International Visitors: Tourists arriving in Australia often have no local currency, no local SIM card, and no familiarity with local transport options. A pre-arranged transfer with car tracking and 24/7 helpline support is invaluable — and parents back home appreciate knowing their traveling children will be safely collected with privacy-protected communication.

Safety-Conscious Travelers: The masked phone number feature means clients can communicate with drivers without sharing personal contact details — an important privacy and safety feature that modern travelers appreciate.

The Future of Travel Agent Income

The American Airlines story tells us something important: the industry is recognizing that travel agents matter. But why wait for airlines to slowly rebuild commission structures when you can tap into commission opportunities that are available right now?

Smart travel agents across Australia are diversifying their income streams, and airport transfers are one of the most accessible ways to do it. Your clients need this service for literally every trip — why shouldn’t you earn from those bookings?

Don’t Leave Money on the Table

Every client conversation is an opportunity. When you’re planning their flights and accommodation, ask about their airport transfer needs. It’s a natural part of the conversation, it adds value to your service, and with Cars on Demand, it adds income to your business.

The travel industry is changing. Airlines are re-learning the value of travel agents, but some partners — like Cars on Demand — have never forgotten it. We operate across the whole of Australia at every major airport, we offer competitive travel agent commissions without complicated restrictions, and we’re ready to help you grow your business.

Why Airport Transfers Are the Perfect Add-On Service

Unlike other add-on services that require expertise or additional time investment, airport transfers are straightforward to sell:

• Every client needs them
• The value proposition is immediately clear
• No special knowledge required
• Simple booking process with our online portal
• Reliable service builds your reputation
• Creates a complete travel experience that keeps clients coming back
• Modern features like 24/7 support, car tracking, and privacy protection make it an easy sell

When your clients step off their flight and see their professional driver waiting with a name card, they’ll remember that you arranged that convenience. When they can track their car in real-time and know help is just a phone call away 24/7, they’ll appreciate your attention to their safety and comfort. When they arrive at the airport for their departure with time to spare and zero stress, they’ll remember your attention to detail. That’s the kind of service that generates repeat business and referrals.

Start Earning More Today

Ready to start earning more from every booking? Cars on Demand operates across the whole of Australia, and we’re looking for travel agent partners who want to offer comprehensive service while building a more profitable business.

Register for our travel agent portal to get started today, or contact us to discuss our commission program:

📧 Email: admin@carsondemand.com.au
📞 Phone: 1300 638 258
🕐 24/7 Support Available

Reach out today to discover how easy it is to add this revenue stream to your business. Let’s talk about commission rates, booking processes, and how we can support your success while helping you provide even better service to your clients.

Because you deserve commissions that work as hard as you do.