Qantas Hack: What Travellers Need to Know — and How to Stay Secure on Your Next Trip

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Qantas Hack: What Travellers Need to Know — and How to Stay Secure on Your Next Trip
By Simon Kalipciyan
July 14, 2025

When it comes to booking flights and airport transfers, travellers expect their personal information to be safe. Unfortunately, the recent Qantas cyber-attack has shown that even trusted brands aren’t immune to sophisticated hackers.

What Happened in the Qantas Hack?

Qantas recently confirmed a major data breach that exposed the personal details of almost six million flyers. According to the airline, over four million customers had their names, email addresses, and frequent flyer details accessed. Some also had additional information exposed, such as addresses, dates of birth, phone numbers, and even meal preferences.

While passwords and payment details weren’t accessed, the information that was leaked can still be used by scammers to target unsuspecting travellers with phishing emails and fraudulent messages.

How Does This Affect Your Airport Transfers and Sydney Limo Service Bookings?

Travellers booking airport transfers or Sydney limo service are often required to share personal details online. Events like the Qantas hack are an important reminder to choose your service providers carefully and follow best practices to protect your information.

At Cars on Demand, your privacy and security come first. Our online booking platform and Sydney limo service app use industry-leading encryption to keep your data secure. When you’re arranging airport transfers, you want the peace of mind that comes from booking with a company that puts your security at the heart of their service.

Five Ways to Stay Safe When Booking Airport Transfers or a Sydney Limo Service

  1. Don’t panic, but stay vigilant:
    Remember, Qantas confirmed that credit card and login credentials weren’t compromised. However, always double-check your accounts and be cautious with unsolicited emails or calls — especially if they mention your upcoming airport transfer or limo booking.
  2. Update your passwords and PINs:
    Even if your limo or airport transfer provider wasn’t affected, it’s smart to use unique, strong passwords for every online service, including your travel accounts. Change your PINs regularly and avoid using simple combinations like your birthdate.
  3. Enable two-factor authentication (2FA):
    For added protection, turn on 2FA where available. This feature is available on most reputable Sydney limo service and airport transfer booking platforms, and it helps prevent unauthorised access to your account.
  4. Watch for scams:
    Be wary of any emails or texts claiming to be from Qantas, your airport transfer provider, or Sydney limo service, especially if they ask for personal information or login details. If you’re unsure, contact your provider directly using their official website or app.
  5. Choose trusted providers:
    Book with established airport transfer companies like Cars on Demand, which invest in advanced cyber security and transparent communication. Look for companies that offer secure online booking and app-based management of your airport transfers.

What’s Next for Qantas Travellers?

Qantas is directly contacting affected customers with details about what information was exposed. The airline assures that passwords, PINs, and credit card data remain safe, but recommends travellers stay alert for scam messages.

If you receive suspicious messages about your airport transfers or frequent flyer account, don’t click on any links. Instead, visit the provider’s official website or contact their support team directly.

Why Security Matters When Booking Sydney Limo Service and Airport Transfers

When you’re arranging an airport transfer or booking a Sydney limo service, your journey starts long before you reach the terminal. Protecting your data is part of a seamless, stress-free travel experience. Choose a provider that understands the importance of cyber security, offers online and app-based booking, and communicates openly in the event of any issues.

Book Airport Transfers and Sydney Limo Service with Confidence

Cars on Demand combines world-class security with premium airport transfers and Sydney limo service. With our easy online booking and dedicated app, you can travel safely and in style, knowing your information is protected every step of the way.

Ready to book your next airport transfer or need a secure Sydney limo service? Book online today and travel with total confidence.