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Top 5 Things to Consider When Choosing a Corporate Chauffeured Service in Australia

Over the past decade, we have noticed how humanity has come across some of the best innovations that entirely changed how we live today. A particular example is the innovations in ground transportation such as the utilisation of corporate cars in Australia and across the globe for business travels. These developments have greatly affected our work as they make traveling safer, cost-effective and more efficient.

In fact, experts have predicted that by 2030, the idea of owning a private vehicle will be a thing of the past. Experts from the World Economic Forum are using the term “rentership society,” which will be utilised by the millennials and those who belong from Generation Z. People of the future will be less inclined to own things as shared economies continue to proliferate.

With all these in mind, what are the important factors should one consider when choosing a chauffeured service or corporate car solution? As this aspect of travelling becomes an integral part of your business, what are the things that you should be looking into to ensure that you get the best value for your investment? 

We have listed the five factors one must keep in mind when searching for a corporate chauffeured service.

 

Reputation for Safety and Security

First, let’s start with the level of safety and security this type of ground transportation provides. If you are looking for means to provide your employees a safe and secure way of transporting them across various states, then you should look into whether a chauffeured service company provide excellent safety measures for their customers.

How is their reputation when it comes to this aspect? What do their customers have to say?

These safety measures come in the form of well-maintained vehicles, professional drivers who adhere to all road rules and regulations, active customer support and emergency assistance. Other mechanisms in place to ensure the security and safety of customers should also be considered such as secured payments, notifications that will help customers clearly identify their drivers and cars and efficient mapping technology.

Quality of Cars and Drivers

It goes without saying that the quality of cars and drivers should always be on the list when evaluating a corporate chauffeured service provider. As mentioned above, well-maintained vehicles and drivers who are professional and highly trained is crucial in ensuring a comfortable and safe travel.

In addition, the selection of cars should be taken into consideration to also ensure that it will be able to meet your needs in whatever situation. For instance, do they have luxury sedans for your VIPs? Or a people mover that can accommodate a large group for conferences and events?

Having a professional driver who is committed to excellent customer service also helps ensure a pleasant travel experience. You can check for customer reviews or book one or two trips to test how a company’s driver treat their customers. Do they exhibit professionalism at all times? Are they punctual? Do they anticipate your needs? 

Use of Technology to Improve Efficiency

A good chauffeured service company should always be finding new solutions to provide a better experience for their customers. When choosing a provider, it is best to also look at how they leverage new technologies to improve their service.

Further, as the demand for corporate cars in Australia increases, the ability of a chauffeured service company to consistently meet the demands of its market without compromising the comfort and safety of its customers also becomes more crucial too. 

Are they making use of technology to efficiently manage their fleet and ensure the availability of quality cars and drivers at all times?

Do they have systems in place such as mobile applications to make bookings more seamless or a tool that can allow you to track your spending and trips? Do you see a pattern of continuous innovation from the company to provide only the most reliable service for their customers? 

Unique Guest Experience

When searching for a corporate care provider, try to look at how they are delivering personalised service to their client base. If you have a special request, are they able to offer this to you? Are they able to match their service in accordance with your requirements?

A company that takes advantage of new technologies are also able to create a unique experience for their customers by predicting preferences, as well as offering them amazing recommendations based on the gathered data. 

Whether you are on a business trip, personal trip, or if there is a need for you to carry huge pieces of equipment, the car should be able to meet all of your needs.

Transparency in Pricing

Lastly, it is important to find a corporate chauffeured service that is very transparent with their pricing. There is a lot that goes into hiring a corporate car for a business trip, whether it’s for a short-haul or a long-haul trip; these would include parking fees, gas, and toll charges, among others — all of which should be visible to you as a customer. 

This kind of transparency gives your more certainty and will allow you to accurately project your costs as you manage your business travels. 

 

It can definitely be overwhelming when you’re on the lookout for the right corporate car solution or a chauffeured service provider. However, in the end, you must always think a few steps ahead and must ensure that whichever service you choose in Australia or anywhere else in the world, the safety and security of your employees, as well as the needs of your business, are always prioritised.