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Cars on Demand does not operate Emirates Chauffeur-drive. Many of our clients are eligible for it and still book us, so they can leave at a time of their choosing.
Short answer: no. Cars on Demand does not operate Emirates Chauffeur-drive. Emirates arranges that service through its own partners, and you book or change it through Manage Your Booking on emirates.com or by calling Emirates on 1300 303 777.
What we do see every week is Emirates First and Business Class travellers who are eligible for the complimentary car and still book Cars on Demand. The most common reason is simple: they want to leave at a time of their choosing, not at a time fixed 10 hours before the flight. Cars on Demand is one of the only chauffeur companies in Australia where you can get an instant quote online, book in seconds and receive instant confirmation, even as late as an hour before the trip, then track the car in our app and message the actual driver.
Meeting running late? Want to beat the traffic or stay for dinner? Set the pickup time that suits you, and change it in the app if plans move.
Instant quote, booked in seconds and instantly confirmed, even an hour before the trip. No 10-hour cut-off.
No complimentary limit to run past. Your fare is confirmed when you book, with 10% off journeys over 90km and 15% off journeys over 180km.
Choose a sedan, SUV or people mover for up to 7, so everyone and every suitcase travels in one car.
Drop a colleague at the office, collect a family member or call into the hotel first. Add the stops when you book.
Flight tracked, met inside the terminal, and live tracking in the app with direct messaging to your actual driver.
Short answer: Emirates Chauffeur-drive is a complimentary car to or from the airport for eligible First Class and Business Class passengers. You must book it at least 10 hours before your flight, it covers a set distance that varies by city, and anything beyond that distance is charged as an extra fee.
Rules are based on the Emirates Chauffeur-drive page at the time of writing. Always check with Emirates for your booking, as conditions can change.
If the complimentary car fits your trip, use it. If it doesn't, here is how the two compare.
Emirates Chauffeur-drive needs booking at least 10 hours ahead and covers a set distance. Cars on Demand confirms instantly up to an hour before, at any distance, at a time of your choosing.
A pickup locked in 10 hours ahead doesn't suit a day of meetings, a long lunch or a family that runs late. With Cars on Demand the car comes when you are ready, and you can move the time in the app.
Clients in the Blue Mountains, the Central Coast, the Southern Highlands, the Mornington Peninsula, the Gold Coast or the Sunshine Coast often find a fixed-price transfer simpler than paying an extra distance fee on top.
A rescheduled flight or a last-minute trip can fall inside Emirates' booking deadline. We can confirm a car as late as an hour before pickup, subject to availability.
Emirates provides one car per adult, and larger vehicles cost extra. A people mover keeps the whole family and every suitcase together in one vehicle.
Office first, then home. A colleague to collect. Add the stops to one booking.
Executive Assistants book every leg on one account, track each car and download consolidated receipts, whichever airline their executive flies.
Emirates flies into Sydney, Melbourne, Brisbane, Perth and Adelaide, and we cover all five: Sydney airport transfers, Melbourne airport transfers, Brisbane airport transfers, Perth airport transfers and Adelaide airport transfers.
The $20 and $50 offers cannot be combined. Register online or download our app to get started, or call 1300 638 258, 24/7.
Related reading:How to use Emirates Chauffeur Drive, step by step | What to do when your Emirates chauffeur time doesn't suit you
No. Emirates Chauffeur-drive is arranged by Emirates and its partners. Book or change it through Manage Your Booking on emirates.com or by calling Emirates on 1300 303 777. Cars on Demand is an independent chauffeur service you book directly.
Emirates asks you to arrange your pickup at least 10 hours before your flight.
Yes. Two or more eligible passengers travelling to or from the same address can share a car and travel up to 50% further than the complimentary distance at no extra charge.
Emirates lets you travel further for an extra fee, paid to its Chauffeur-drive partner before the journey. Many of our clients in regional areas prefer a fixed-price Cars on Demand transfer for the whole trip instead.
No. Since 1 May 2022 it is not available on bookings made with Qantas, and it does not apply to Skywards Business and First Class Classic Rewards or Economy to Business Class upgrades.
Most of our Emirates clients do it to leave at a time of their choosing. Others need a stop on the way, a larger vehicle for family and luggage, a trip beyond the complimentary distance, or a booking inside Emirates' 10-hour deadline.
You can get an instant quote online, book in seconds and receive instant confirmation as late as an hour before the trip, subject to availability.
Yes. Track the car live in the Cars on Demand app and message the actual driver directly.
Book, track and manage every airport transfer from your phone. See your chauffeur on the map, message them directly and keep every trip in one place, in every Australian city we cover.
You can also access Cars on Demand through our online booking platform