How to Book Emirates Chauffeur Drive in Australia – Plus When You Need a Better Alternative

Flying Emirates First or Business Class? You're entitled to complimentary chauffeur service in Sydney, Melbourne, Brisbane, Perth, and Adelaide.

Quick Guide: How to Book Emirates Chauffeur Drive

Emirates Chauffeur Drive is an excellent perk for eligible passengers—but it comes with strict limitations that many Australian travelers don't discover until it's too late. Here's everything you need to know about booking Emirates chauffeur service, plus what to do when it doesn't fit your needs.

Eligibility Requirements
•  First Class passengers:
Complimentary within 70km of airport
•  Business Class passengers: Available in some cities (check your booking)
•  Skywards Platinum members: Complimentary when traveling in Economy or Business
•  Valid for: Sydney, Melbourne, Brisbane, Perth, Adelaide airports

How to Book (Step-by-Step):

Option 1: Book Online (Most Common)

1.  Visit emirates.com and log into your booking
2.  Navigate to "Manage Booking""Chauffeur Drive"
3.  
Enter your pickup/dropoff addresses
4.  Select pickup time (must be within service windows)
5.  Receive confirmation email with driver details

Option 2: Call Emirates

Within Australia: 1300 880 599

International: +61 2 9290 9700

Request Emirates Chauffeur Drive when modifying your booking

Option 3: Through Travel Agent

Ask your travel agent to add chauffeur service when booking your Emirates flight

When You Can Book
•  Minimum advance booking:
24 hours before pickup
•  Maximum advance booking: Up to 6 months (when flight is booked)
•  Modification deadline: At least 12 hours before scheduled pickup

Our area orientation transport service goes beyond basic transportation – we provide knowledgeable chauffeurs who understand the unique needs of corporate executives during the relocation process, ensuring every tour is informative, comfortable, and strategically valuable for your relocation planning.

Emirates Chauffeur Drive Limitations
(What They Don't Tell You)

While Emirates Chauffeur Drive is complimentary, it has strict restrictions that frequently don't work for Australian business travelers:

1. Distance Restrictions: The 70km Hard Limit

•  Maximum distance: 70km from airport
•  Sydney example: Covers CBD, North Shore, Inner West—but NOT Blue Mountains, Central Coast, or outer western suburbs
•  Melbourne example: Covers CBD, Docklands, inner suburbs—but NOT Mornington Peninsula, Geelong, or outer east
•  Brisbane example: Covers CBD, inner suburbs—but NOT Gold Coast or Sunshine Coast
•  What this means: If your home or office is 71km from the airport, you're not eligible—even by 1 kilometer

Common Locations EXCLUDED by Emirates (Over 70km):

Sydney:
•  Blue Mountains (Katoomba, Leura, Blackheath) – 90-110km
•  Bowral & Southern Highlands – 115km
•  Central Coast (Gosford, Terrigal, Avoca Beach) – 85-95km
•  Wollongong – 85km
•  Richmond & outer Hawkesbury – 75km
•  Campbelltown & Macarthur region – 72km

Melbourne:
•  Mornington Peninsula (Portsea, Sorrento, Rye) – 95-105km
•  Geelong – 75km
•  Torquay & Surf Coast – 105km
•  Yarra Valley (Healesville, Yarra Glen) – 80km
•  Dandenong Ranges (outer areas) – 75km
•  Werribee & western suburbs – 73km

Brisbane:
•  Gold Coast (Surfers Paradise, Broadbeach, Burleigh) – 90km
•  Sunshine Coast (Noosa, Mooloolaba, Caloundra) – 110km
•  Byron Bay (NSW) – 170km
•  Toowoomba – 125km

Perth:
•  Mandurah – 75km
•  Rockingham (southern areas) – 72km
•  Swan Valley (outer regions) – 75km

Adelaide:
•  McLaren Vale – 75km
•  Barossa Valley – 85km
•  Victor Harbor – 85km

Did you know? Emirates does allow you to pay for trips beyond the 70km limit, but they charge a premium rate per kilometer once you exceed the complimentary distance. Often, booking a fixed-price Cars on Demand transfer for the whole journey is cheaper than paying the Emirates 'excess mileage' fee—plus you get guaranteed premium vehicles and flexible booking.


2
. Time Window Restrictions

•  Departures:
Pickup only during specific morning/afternoon windows (not available for late evening or very early morning flights)
•  Arrivals: Must book within 4 hours of landing (not suitable if you have a long meeting after landing before heading home)
•  What this means: If your 6:00 AM flight requires 3:30 AM pickup, Emirates won't cover it

3. Route Restrictions

•  Direct routes only:
Airport ↔ Single destination
•  No stops allowed: Can't stop at office before going home, or pick up colleague en route
•  No detours: Driver cannot accommodate "quick stops" at shops, pharmacies, etc.

4. Booking Inflexibility

•  Cannot modify within 12 hours:
If your meeting runs late or flight is delayed significantly, you may lose the booking
•  Limited rebooking: Canceling and rebooking may not be possible close to travel date
•  No same-day bookings: If you arrive without pre-booking, you're out of luck

5. Vehicle Standards (Variable)

•  
Emirates contracts local providers—vehicle quality varies significantly
•  No guaranteed vehicle type (could be standard sedan, could be older model)
•  Driver may not be familiar with corporate service standards

6. Vehicle Capacity Limitations (The Hidden Problem)

Emirates typically provides standard sedans (BMW 5 Series or Mercedes E-Class equivalent). Here's the problem most families and business travelers don't anticipate:

Standard Emirates Vehicle Capacity:
•  Passengers:
3-4 maximum
•  Large suitcases: 2-3 maximum
•  Carry-on bags: Limited additional space

The Trap: If you're a family of 4 traveling with 4 large check-in suitcases + 4 carry-ons (common for long-haul Emirates flights, especially returning from overseas holidays), they won't all fit in a standard sedan.

What happens:
You either:

•  Leave luggage behind (not practical)
•  Book a second vehicle at your own expense
•  Struggle with unsafe luggage placement

The Cars on Demand Solution: We offer Mercedes V-Class people movers that accommodate:
•  Up to 6-7 passengers comfortably
•  6+ large suitcases
•  All carry-on luggage
•  Golf clubs, strollers, sports equipment

Cost comparison: A Mercedes V-Class with Cars on Demand often costs the same or less than booking two Ubers—and provides guaranteed space, professional service, and premium presentation.

When You Should Book Cars on Demand Instead

If any of these situations apply to you, Emirates Chauffeur Drive won't work—and you'll need a professional alternative:

Your Trip is Over 70km


Example scenarios:
•  
Sydney Airport → Blue Mountains (90km)
•  Melbourne Airport → Mornington Peninsula (85km)
•  Brisbane Airport → Gold Coast (90km)
•  Perth Airport → Mandurah (75km)

Solution: Book Cars on Demand for trips beyond Emirates' 70km limit. We operate across all major Australian cities including Sydney, Melbourne, Brisbane, Perth, and Adelaide—with no distance restrictions.

Cost reality: Emirates excess mileage charges (for distances over 70km) are often more expensive than our fixed-price transfers for the entire journey. Plus, you get guaranteed premium vehicles and flexible booking with Cars on Demand.

Your Pickup Time Doesn't Fit Emirates' Windows


Example scenarios:
•  
5:00 AM pickup for 7:30 AM international flight (too early for Emirates)
•  11:00 PM pickup from airport after late arrival + dinner meeting (too late for Emirates)
•  Midnight pickup for red-eye departure (outside service hours)

Solution: Cars on Demand operates 24/7 with guaranteed availability at any hour. Early morning departures, late night arrivals, red-eye flights—we're always available.

You Need Multiple Stops or Complex Routing

Example scenarios:
•  
Airport → Office (drop off laptop/change clothes) → Home
•  Airport → Hotel → Client meeting → Return to hotel
•  Pick up colleague from home → Airport together

Solution: Book Cars on Demand for complex itineraries with multiple stops. We accommodate flexible routing without restrictions.

Your Flight is Within 24 Hours

Example scenarios:
•  
Last-minute business trip booked this morning
•  Flight time changed and you need pickup in 18 hours
•  Forgot to book chauffeur service when booking flight

Solution: Cars on Demand accepts bookings with as little as 2 hours notice (subject to availability). Most Emirates travelers who miss the 24-hour deadline use our service instead.

You're Traveling with Family or Have Significant Luggage

Example scenarios:
•  
Family of 4 with 4 large suitcases + carry-ons (won't fit in standard sedan)
•  3 executives traveling together (need larger vehicle)
•  Returning from overseas shopping trip with extra bags
•  Golf trip with clubs and luggage
•  Family with stroller, car seats, and vacation luggage

Solution: Cars on Demand offers Mercedes V-Class minivans and larger vehicles for group travel and significant luggage. Emirates provides standard sedans only, which frequently can't accommodate realistic luggage loads from long-haul flights.

Pro tip: A Mercedes V-Class with Cars on Demand often costs less than booking two separate Ubers—and you travel together in comfort rather than coordinating two vehicles.

You Need Premium Vehicle Guarantee

Example scenarios:
•  
Meeting major client immediately after landing (presentation matters)
•  Hosting international guests (want to ensure premium experience)
•  CEO/Board member travel (vehicle quality must reflect status)

Solution: Cars on Demand guarantees premium Mercedes or BMW luxury sedans for every booking. Emirates contracts vary by provider and vehicle quality is not guaranteed.

Cost Comparison

When "Free" Isn't Actually Better

Emirates Chauffeur Drive:
➤  Cost: $0 (if eligible and within 70km)
➤  Excess mileage: Premium per-km rate for trips over 70km (often $3-4+ per km)
➤  But: Strict limitations, potential booking failures, variable quality, capacity restrictions

Cars on Demand:
➤  
Cost: $128-210 AUD depending on distance
➤  Fixed pricing: No surprise charges for distance, traffic, or timing
➤  But: Guaranteed availability, flexible timing, premium vehicles, no restrictions, larger vehicles available

The Real Calculation:

Example: Sydney Airport → Blue Mountains (95km)
•  
Emirates: $0 base + 25km excess @ $3.50/km = ~$88 AUD
•  
Cars on Demand: $180-210 AUD fixed price
•  
Difference: $90-120 more for guaranteed service, premium vehicle, flexible booking, no capacity limits

Example: Melbourne Airport → Mornington Peninsula (100km) – Family of 4 with luggage
•  
Emirates: Sedan won't fit luggage → Need to book 2nd vehicle at own expense
•  Total cost: $0 (first 70km) + 30km excess @ $3.50/km ($105) + 2nd vehicle Uber ($210) = ~$315 AUD
•  
Cars on Demand V-Class: $220-250 AUD fixed price (everyone + all luggage in one vehicle)
•  Savings: $65-95 AUD while traveling together in comfort

If Emirates works for your specific trip → Use it (it's complimentary!)

If Emirates doesn't work → Trying to force it to work creates:
•  Missed flights (if pickup window doesn't suit)
•  Expensive last-minute alternatives (if booking fails)
•  Excess mileage charges that exceed professional service costs
•  Luggage capacity nightmares requiring multiple vehicles
•  Stressful coordination (if you're outside the 70km limit and need backup)
•  Professional reputation risk (if vehicle quality is substandard for important arrival)

Decision Tree

Emirates or Cars on Demand?

Use Emirates Chauffeur Drive If:

Your trip is under 70km from airport
Your pickup time fits their service windows
You're traveling direct (airport ↔ single destination, no stops)
You can book 24+ hours in advance
You don't need same-day booking flexibility
Standard sedan capacity is sufficient for your luggage/passengers
Standard vehicle quality is acceptable

Basic

$999
/year

Lorem ipsum dolor sit amet dolor siti conse ctetur adipiscing elit.

Check - Elements Webflow Library - BRIX Templates
All analytics features
Check - Elements Webflow Library - BRIX Templates
Up to 250,000 tracked visits
Check - Elements Webflow Library - BRIX Templates
Normal support
Check - Elements Webflow Library - BRIX Templates
Mobile app
Check - Elements Webflow Library - BRIX Templates
Up to 3 team members
Get started

Enterprise

$3,999
/year

Lorem ipsum dolor sit amet dolor siti conse ctetur adipiscing elit.

Check - Elements Webflow Library - BRIX Templates
Everything on Growth plan
Check - Elements Webflow Library - BRIX Templates
Up to 5,000,000 tracked visits
Check - Elements Webflow Library - BRIX Templates
Dedicated support
Check - Elements Webflow Library - BRIX Templates
Mobile app
Check - Elements Webflow Library - BRIX Templates
Up to 50 team members
Get started

Cars on Demand – Australia's premium chauffeur service since 1990. When Emirates' 70km limit, time restrictions, or capacity limitations don't fit your travel needs, we're here with guaranteed reliability, premium vehicles, and 24/7 availability.

Emirates complimentary service is excellent—when it works. For everything else, there's Cars on Demand.

Ready to Book Your Transfer?

Ready? Get a quote

Book your trip in 40 seconds
Tick
Free cancellation up to 4 hours before trip
Tick
Highest level credit card security via stripe
Tick
Accredited professional drivers
Tick
24/7 phone support

With Cars On Demand, luxury meets reliability

At Cars on Demand, we specialize in providing luxury chauffeur services tailored to business professionals, frequent travelers, VIP clients, or even those looking to treat themselves with an elevated travel experience. Whether you need executive transfers, airport limousine services, or corporate chauffeur hire, we offer a seamless and first-class travel experience.

Trust Cars On Demand to deliver a premium service throughout Australia that combines sophistication, convenience, and a dedication to exceeding your expectations.

Man waiting for Private Executive Car Hire

Testimonials

Hear what our customers have to say
5.0 star Google reviews image
5 stars

Fantastic service, I use Cars on Demand regularly and the care and reliability of the service offered means I’m in highly professional hands. I wouldn’t hesitate to recommend the Cars on Demand team. Thank you!!

5 stars

The team at cars on demand is phenomenal. The app was super easy to use and understand. We were able to book rides with ease and could relax knowing we were going to be picked up and dropped off on schedule.  Thank you for making our visit to Sydney even more fabulous.

5 stars

A very professional outfit. Their support is excellent. I highly recommend you try. I have used many drivers world wide. COD is our go to every time now. You will not be disappointed. Good job Simon and team. Thank you.

5 stars

I booked Cars on demand for my father after reading the great reviews, and the six hour hire went according to schedule. My father was very happy with the courteous service provided by driver Paul. The five stars I have given are for transparency, professionalism & reliability. Thank you Simon.

5 stars

Very happy with the service provided by Cars on Demand.  I always get a courtesy sms to confirm pick up. Drivers are on time, courteous and professional.  Cars are always clean.  Special praise for my regular driver Doug who bought me a coffee for the trip to the airport this morning.

5 stars

We used Cars on Demand for getting our guests to our wedding at Banjo Paterson.  Fantastic service received from all drivers, with everyone picked up on time from various locations.  Very helping getting elderly and disabled people in and out.  Would not hesitate to use them again.

Frequently asked questions

Questions? Here are some answers.
What is Cars on Demand?

Cars on Demand is a premium chauffeur service offering private airport transfers, executive transportation, and luxury limousine services across Australia.

How does Cars on Demand work?

Simply book a ride through our website or app, select your preferred vehicle, and enjoy a seamless, professional chauffeur service.

What types of vehicles do you offer?

We offer a range of vehicles, including luxury sedans, limousines, and executive cars, ensuring a comfortable and stylish ride.

 Is Cars on Demand available 24/7?

Yes, we provide 24/7 airport transfers and chauffeur services, ensuring reliable transportation at any time.

How much does an airport transfer cost?

Our airport transfer prices vary based on location, vehicle type, and time of day. Use our booking system to get an instant quote.